Corporate Life, a bible for Mediocre Management techniques provides another excellent MCA lesson.
Jason, the young, energetic and new management trainee is bubbling with enthusiasm as he goes through his ‘orientation program’ in We-Make-It-Happen, Inc. On the fifth day of his ‘training’ in the Logistics department, a unit tasked with fulfilling a deliberately confusing set of functions and (ir)responsibilities, he meets with the departmental head, Tom, for the final act.
Tom: Jason, welcome on board. I hope you have been provided with a good insight into the working of this department.
Jason: Yes, indeed. I am very impressed with the variety of activities that your people are taking care of to keep the organization moving forward.
Tom: Is that so (never realized that)? Never mind the routine stuff. I will help you get prepared for crisis management, which is where we excel.
Jason: I am all ears.
Tom: Do you know what the first step is or should be in managing a crisis?
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